Thank you for your interest in our products and our website. Your privacy is important to us thus, we are committed to safeguarding and protecting your privacy as well as any personal data provided to us. All personal data are collected and processed in accordance with the Personal Data Protection Act 2010 and this Privacy Policy.
Federal Auto Holdings Berhad (“the Company”) reserves the right to revise this Privacy Policy from time to time and all revisions will be published on this website. You are therefore advised to review the Privacy Policy on our website periodically.
Collection and Use of Personal Data
The Company may process your information including your name, gender, address, contact number, date of birth, email address, identity card or passport and/or other personal data that relates to you. Please be informed that the processing of your personal data is obligatory where it is necessary for the performance of a contract to which you are a party to and for compliance with certain legal obligations. The Company may also collect, store and use your personal data, if volunteered by you for purposes of administration, product surveys, market research, marketing and promotions and/or responding to your enquiries.
Consent
If you do not consent, or in the event you decide to withdraw or limit your consent to any of the above-mentioned purposes, kindly inform the Company in the communications or email your request to us. However, please take note that the Company may not be able to provide you with the full range of services that may be of your interest or to your benefit if you decide to withdraw or limit your consent.
Data Sharing
The Company is part of the MBM Resources Berhad group of companies (“MBMR Group”). We may share your information with other members within as well as outside the Group (including manufacturers, financing and insurance companies, banks, legal authorities and/or other authorised third parties) only to the extent necessary and permissible under the law. Unless necessary, your participation is completely voluntary and you have the choice of withholding or withdrawing your consent by informing us at any time before or after your personal information is transmitted.
Security Measures
The Company maintains appropriate technical as well as organizational security measures to protect the security of your personal information and prevent against manipulation, alteration, loss, destruction, misuse, unauthorized access or unauthorized disclosure.
Access and Correction
Subject to proper identification and authorisation, upon your request in writing, we will provide access to view your personal data stored by us and if required the option of updating, amending or correcting your personal information.
Cookies
Based on your browser settings and/or preference, information such as your operating system, browser type and Internet Protocol (IP) address are collected. The Company uses this information solely for purposes of tracking the traffic on our website and your preferences to better serve you the next time you visit our website. Your identity will however remain strictly anonymous.
Enquiries
If you have any enquiries, complaints or would like to request access to view or correct your personal data or limit the processing of your personal data, please submit your request to:
Customer Care Department
Email :customercare@federalauto.com.my
Address :Level 5, Lot 43, Jalan Pelukis U1/46, Section U1, 40150 Shah Alam, Selangor.